In response to the ongoing federal government shutdown and the resulting delay in federal 3SquaresVT (SNAP) benefits, the State of Vermont has approved a temporary, state-funded benefit to cover the first 15 days of November for all eligible 3SquaresVT households. These benefits are expected to be issued on or around November 7, 2025. October and prior balances on EBT cards remain available for use at authorized retailers.

For account balances, clients can visit http://www.ebtedge.com or call 1-800-914-8605 to confirm current benefit amount.

For additional food resources, click here to search our online directory to see what may be available in your area.

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What is Information & Referral?

Information & Referral (I&R) is the art, science and practice of bringing people and services together. I&R resource databases contain detailed descriptions of the programs and services provided by community, social, health, and government organizations. (Inform USA, formerly Alliance of Information & Referral Systems)

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At Vermont 211, we can provide clients with much more than a phone number or the service hours of an agency. Our Community Resource Specialists follow an information and referral process that includes:

  • Establishing rapport

  • Gathering information through active listening

  • Determining the caller’s previous efforts

  • Problem solving in partnership with the caller

  • Matching resources with needs

  • Identifying potential barriers

  • Making appropriate referrals to services

  • Offering follow-up if appropriate

INQUIRERS TO VERMONT 211 WILL CONNECT WITH

“[T]rained, empathetic Community Resource Specialists who assess their needs in a non-threatening, non-judgmental and confidential manner and help them understand their situations and make informed decisions about possible solutions. The I&R Specialist can, when necessary, assist people who are in crisis and emergency situations. I&R Specialists can also advocate on behalf of individuals who need additional support.” - From Inform USA (formerly AIRS - Alliance of Information and Referral Systems)