Statistical Reports
Statewide Contact Summary Report
Our statewide contact summary report shows the overall number of calls and texts received as well as statewide referrals by category of need.
Statewide Contact Summary Report
Monthly Statistical Reports by County
Find out your region's most pressing needs. Provides numbers of monthly contacts as well as referrals by category of need.
Emergency Housing data
Vermont 211 partners with the Agency of Human Services (AHS) to provide after business hours emergency housing assistance. AHS calls are routed to Vermont 211 from 4:30 p.m. to 7:45 a.m. daily and on weekends to provide 24/7 access to the existing emergency housing services. Vermont 211 adheres to strict protocols outlined by AHS program guidelines.
Vermont 211 no longer prepares the Afterhours Emergency Housing Reports, per request from the State Economic Services Division. You can still read the old reports in the Archive.
For information about statewide emergency housing data, please visit the Economic Services Division website about housing and homelessness. https://dcf.vermont.gov/Addressing-and-Preventing-Unsheltered-Homelessness. To apply for General Assistance - Emergency Housing through the Economic Services Division, to use the document uploader, download forms and see current motel capacity - visit ESD’s emergency housing web page: https://dcf.vermont.gov/benefits/crisis-housing. Vermont 211's overall monthly contacts and referrals for a wide range of services are available here and include housing/shelter data for each county and statewide.
Vermont 211 Top Service Requests
Vermont 211 works with 2-1-1 Counts to display all the top service requests. Click the link below to learn more.
Vermont 211 SPECIAL Reports
2024 Annual Infographic Vermont 211
2023 Annual Infographic Vermont 211
2022 Annual Infographic Vermont 211
2021 Annual Infographic Vermont 211
2019-2020 Homeless Contact Report
A Year of COVID-19 Pandemic Response
If you do not see the report you are looking for, or if you would like a customized report based on a specific need category, please dial 211 or email us at info@vermont211.org