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Printed Directory Policy

Requests for a listing from our database to be used in a printed directory are discouraged. 

Certain exceptions apply:

  • Directories can be run for project-specific requests (e.g. a list of food shelves statewide for the purpose of service analysis.)

  • Directories can be run for community partners, or agencies that share a Memorandum of Understanding (MOU) with 211.

Due to software constraints, Vermont 211 is unable to customize portions of the database in order to format directories.

It is a given that printed directories are outdated as soon as they are published. Our Database Curators are continually updating our database. The best way to get up-to-date and accurate information is to call the 211 number. Our trained Community Resource Specialists will help callers by listening to their needs in a non-threatening, non-judgmental manner and helping them make informed decisions about possible solutions. The service is confidential and available 24/7.

Alternately, you may use the searchable online database by using the Community Resource Directory shown on the Homepage as "Explore our resources" or under the Resources menu, select Community Resource Directory.