Resources

Community Resource Directory

Check out our Community Resource Cirectory to find a list of our available resources and services.

Vermont 211 Database Resources

The Vermont 211 Database is where you will find a list of our available resources and services. We are so grateful to be a part of such a wonderful community, and we look forward to assisting you. Our database tutorial will assist you as you navigate the database. If you have any questions, please do not hesitate to contact us.

View Database Tutorial

Vermont 211 is committed to maintaining accurate and up-to-date information about community resources in Vermont. The database is formally updated for all listings on an annual basis. Interim changes and updates are done as we learn about them. Local newspapers, community meetings and subscriptions to agency newsletters are also a general source for agency updates. Established partnerships with a range of community providers also keeps us informed.

Every effort is made to verify the information contained in our database, yet information does change on a regular basis. Here at Vermont 211 we welcome any feedback regarding outdated information.

Vermont 211 CRS-Database Curators work to ensure that the Vermont 211 Database has accurate and up to date information about health and human services across the entire State. The CRS-DCs proactively gather information about new health and human service programs for inclusion in the Vermont 211 Database. They promote the 211 service and actively participate in regional meetings, collaborative groups, and they maintain relationships with local agencies and local communities.

Seasonal Resources

Vermont’s Seasonal Fuel Assistance Program can help pay part of your home heating bills whether you own your home or rent; pay for heat directly or as part of rent; rent a room in someone's home; or live in public, subsidized, or Section 8 housing - even if your rent includes the cost of heat. Plus, recent program changes mean more Vermont families may be eligible because monthly income limits have been increased, and the resource test has been eliminated. Dial 211 for eligibility and application information.

Vermont 211 promotes free tax preparation statewide in partnership with the Volunteer Income Tax Assistance (VITA) program and the local United Way agencies and Community Action agencies. If you have signed up for a VITA Tax appointment through Vermont 211, be sure to bring the necessary documents to your appointment.

Residents of Addison and Chittenden Counties can make a tax appointment with 211 (to take place in South Burlington), while other Vermonters are referred directly to their local tax sites.

Here is information about some agencies offering tax prep services:

Granite United Way

They provide appointment scheduling for virtual assistance for 70 VITA sites. Scheduling begins January 31^st, 2022. Individuals can call to make an appointment, or they can Apply Via the Website: NHTaxHelp.org

Capstone Community Action

Provides drop off tax information and assistance with filing preparation and e-filing of federal and state tax returns. Scheduling begins January 17, 2022. Appointments begin February 1, 2022.

CVOEO (Chittenden County)

Provides in-person and drop off tax information and assistance with filing preparation and e-filing of federal and state tax returns. Scheduling begins January 18, 2022. Scheduling for this program IN CHITTENDEN COUNTY ONLY is done through Vermont 211.

CVOEO (Franklin/Grand Isle County)

Provides drop off tax information and assistance with filing preparation and e-filing of federal and state tax returns. Scheduling begins January 18, 2022. Appointments begin February 1, 2022

CVOEO (Addison County)

Will not be offering in person tax preparation assistance this year. They are encouraging people to schedule through CVOEO in Burlington if they would like an appointment

NEKCA

Provides drop off tax information and assistance with filing preparation and e-filing of federal and state tax returns. Scheduling begins January 14, 2022. Appointments begin February 1, 2022.

RSVP and the Volunteer Center

Locations in Middlebury and Rutland. They will be providing free basic in person tax preparation for low- and moderate-income households. An appointment is required; they will begin accepting calls and making appointments at the beginning of February 2022.

Resource Directory Policy

Requests for a listing from our database to be used in a printed directory are discouraged. Certain exceptions apply:

Directories can be run for project-specific requests (e.g. a list of food shelves statewide for the purpose of service analysis.)
Directories can be run for community partners, or agencies that share a Memorandum of Understanding (MOU) with 211.

Due to software constraints, Vermont 211 is unable to customize portions of the database in order to format directories.

It is a given that printed directories are outdated as soon as they are published. Our Resource Team is continually updating our database. The best way to get up-to-date and accurate information is to call the 211 number. Our trained I&R Specialists will help callers by listening to their needs in a non-threatening, non-judgmental manner and helping them make informed decisions about possible solutions. Further, I&R Specialists are aware of many nuances within the social service system.

Alternately, you may use the searchable online database by clicking on the Community Resource Directory button on the left-hand side of the page.

Technology, software, and staffing are geared to the person seeking services. We encourage agencies and their clients to dial 211 for assistance. The service is confidential and available 24/7.