| Vermont 2-1-1 Sample of Calls |
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8:21 am Looking for legal aid number; getting an apartment; received info on tenants rights. 8:56 am Looking for fuel assistance; transportation problems to pick up the forms. 9:26 am Looking for help paying car insurance – retired, on disability. 9:29 am Needs money for the bus to bring sick mother to the hospital. 9:40 am Friend is missing – where else to call? 9:42 am What kind of insurance covers eye care? 9:54 am Told by a VT state agency to take parenting class – where and how? 9:58 am Needs dental care for Bosnian youth. 9:59 am Looking for financial help with medical bills for family member with Hep C. 10:01 am Multiple issues, including chronically ill child, deployed husband, fired from job. 10:11 am Looking for town office phone numbers and food shelf resources. 10:16 am Needed a phone number – VT state agency. 10:27 am Looking for a support group in area closest to home. 10:36 am Struggling to find a job, staying in apartment, stress-related issues. 10:48 am Tax preparation information requested. 10:51 am Help to find missing relative, recently returned veteran. 10:54 am Looking for agency to file complaint. 10:57 am Tax prep appointment requested. 10:59 am Looking for a phone number. 11:06 am Repeat caller still looking for adequate housing since the holidays. 11:15 am Looking for a phone number (saw 211 article in paper). 11:38 am Tax preparation help needed. 11:45 am Needed information for senior prescription assistance program. 11:57 am An agency needing information on substance abuse treatment programs. 12:09 pm Needed number for state agency. 12:24 pm Needed number for a federal agency. 12:26 pm Looking for financial assistance to fix home, also disabled, no assets. 12:26 pm Tax preparation assistance. 12:40 pm Help getting a business loan. 1:42 pm Church calling for homeless person. 1:43 pm Looking for discount heating oil distribution. 1:59 pm Multiple needs: no electricity, no heat, disabled with children. 2:20 pm Looking for food shelf. 2:21 pm Tax preparation assistance. 2:24 pm Looking for child care resources. 2:24 pm Family member looking for medical help. 2:53 pm Looking for transportation assistance, possibly car. 2:58 pm Financial assistance for multiple needs: car, insurance, utilities, rent. 3:22 pm Looking for gas vouchers to go job-hunting. 3:26 pm Child care subsidy assistance. 3:38 pm Looking for lifeline service. 3:41 pm Looking for fuel assistance. 3:48 pm Financial help to help foster child. 4:10 pm Tax preparation assistance. 4:43 pm Agency looking for financial help for a client. 8:22 pm Looking for crises intervention number. 8:37 pm Looking for non-emergency police contact number. 8:29 am Financial assistance – low income and newborn. 8:55 am Looking for help to care for elderly parent. 9:11 am Looking for assistance on questioning eviction notice. 9:19 am No power for 3 days, no food or phone, has children. 10:27 am Looking for senior housing. 10:37 am Looking for housing deposit, voucher, community action assistance. 10:45 am No heat, frozen pipes, low income. 11:01 am Looking for legal assistance. 11:05 am Looking for Dr. Dynasaur number. 11:08 am Looking for youth mentoring programs. 11:17 am Caller worried about a family living in motel. 11:24 am Looking for Lions Club eyeglass program. 11:30 am Looking for a correctional facility direct line. |





